Contacted Southwest and was told it was a maintenance issue and they would rebook on the next flight. Lastly, travel funds can be extended an additional six months by contacting Southwest after they expire, and Southwest will give you a voucher for your travel funds, but they charge a $100 fee for this and it's on a case by case basis. Rebooking for a flight cancelled by Southwest 09-21-2018 04:52 AM hmkorn New Arrival I received a notice that my flight was cancelled as I was in the car heading to the airport. You would have to contact Southwest via the Contact Us links below (in my opinion, social media direct messages on Facebook / Twitter have the fastest response) and explain your situation, and see what they have to say about refunding a flight that they cancelled on you. Secondly, if Southwest actually cancelled your flight, did not rebook you on a different flight, and you did not cancel the flight yourself, it's possible that you could get a refund, although travel credit is still generally the first option they give you. So booking in May 2020 and having the funds expire one year later in May 2021 is valid.
SOUTHWEST REBOOK CANCELLED FLIGHT UPDATE
There needs to be an update made for this If the airline is canceling flights we need to be able to re book these as soon as the canceled notification comes to our phones/emails. If your reservation is no longer active or you canceled a refundable fare that was converted into flight credit and you would like a refund instead: Call us at. Flight status clearly shows connecting flight is canceled but does not give option to re book.
In the case of travel funds, when you cancel a flight travel funds are valid from one year of the date of booking, not one year from the date you are going to fly. No options online to re book a flight that SW canceled.
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